Shift Manager - Premium Hospitality Leadership Role in Bali

Tapa King Inc. · 📍 Canggu, Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 8000000 - 12000000
Are you a seasoned hospitality professional looking for an exciting opportunity to lead a team in one of Bali's most sought-after destinations? Tapa King Inc. is seeking a dynamic and experienced Shift Manager to join our team in Canggu. This is a premium leadership role that offers the chance to make a significant impact on our guests' experience while growing your career in the hospitality industry.

📋 Tanggung Jawab Pekerjaan

Oversee daily operations of the assigned shift, ensuring high standards of service and guest satisfaction.,Lead and motivate a team of staff to deliver exceptional hospitality services.,Manage front desk operations, including check-ins, check-outs, and guest inquiries.,Ensure compliance with hotel policies, procedures, and safety regulations.,Handle guest complaints and resolve issues promptly and professionally.,Monitor inventory levels and coordinate with the housekeeping and maintenance departments as needed.,Conduct regular staff meetings to discuss performance, training, and operational issues.,Maintain accurate and up-to-date records of all shift activities and guest interactions.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in a front office or shift management role in the hospitality industry.,Proven ability to lead and manage a team in a fast-paced environment.,Strong communication and interpersonal skills, with the ability to handle guest inquiries and complaints professionally.,Excellent organizational and problem-solving skills.,Fluency in English, both written and spoken.,Knowledge of hotel management systems and software is a plus.,Ability to work flexible hours, including weekends and holidays.,Valid ID and work permit for Indonesia.

🛠️ Keahlian

Team leadershipCustomer serviceConflict resolutionMultitaskingAttention to detailTime management
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